Terms of Service
These terms are an agreement between you and [COMPANY] (“Encore”, “we”, “us”). By creating an account or using Encore you agree to them and to our Privacy Policy. If you don’t agree, please don’t use Encore.
1. Who can use Encore
- You are at least 30 years old.
- You are legally divorced, or a divorce or dissolution of your marriage is in process.
- You pass our identity verification, and the information you give us is true.
- You are not prohibited from using Encore by law, and you have not been removed from Encore before.
- You have one account, for yourself only.
2. Your account
Keep your password private; you are responsible for activity on your account. You can delete your account at any time in the app (You → Delete my account).
3. How you treat other members
You agree to follow our Community Guidelines. In particular, you will not:
- harass, threaten, stalk, intimidate or demean anyone;
- ask anyone for money, gifts, investments or financial details, or promote a business;
- pretend to be someone else, use photos that aren’t of you, or misstate your age or marital status;
- post photos of children, nudity, or sexual content no one asked for;
- use Encore for anything illegal, or to collect information about other members.
4. Your content
You own the photos and words you add to Encore. You give us a limited licence to host, show and process them to run Encore (for example, to show your profile to other members and to check your photos). This licence ends when you delete the content or your account, except for copies we keep for safety or legal reasons as our Privacy Policy describes. Don’t post anything you don’t have the right to share.
5. Safety
We verify every member’s identity and age and screen photos, but we do not run criminal background checks and we cannot guarantee anyone’s identity, intentions or behaviour. You are responsible for your own interactions with other members, online and in person. Please read our safety tips, meet in public, and report anyone who makes you uncomfortable.
6. Reporting and removal
You can block or report anyone from their profile or your conversation. A person reviews reports. We may remove content or suspend or remove any account that breaks these terms, or that we reasonably believe puts members at risk, with or without notice.
7. Paid features
Encore is free to use. Optional paid features (Encore Plus and bouquets) are sold through the Apple App Store or Google Play and are subject to their terms as well as these.
- Subscriptions renew automatically until you cancel in your App Store or Google Play account settings, at least 24 hours before the end of the current period.
- Refunds are handled by Apple or Google under their policies.
- Bouquets are used when you send them and have no cash value.
- Founding-member perks are a free promotional gift; they can’t be exchanged for money and end on the date shown in the app.
8. Ending your use
You can stop using Encore and delete your account at any time. We may suspend or end your access if you break these terms. Sections that by their nature should continue (such as 9 to 12) survive.
9. Disclaimers
Encore is provided “as is” and “as available”. To the extent the law allows, we make no promises that Encore will be uninterrupted, error-free, or that you will find a match. [FOR COUNSEL: review disclaimer language for the states where Encore operates.]
10. Limitation of liability
To the extent the law allows, Encore is not liable for indirect, incidental, special, consequential or punitive damages, or for the conduct of any member on or off the app. Our total liability for any claim is limited to the greater of the amount you paid us in the 12 months before the claim or $100. [FOR COUNSEL: confirm caps and carve-outs.]
11. Indemnity
You agree to cover our reasonable costs if a claim against us arises from your breach of these terms or your conduct with other members. [FOR COUNSEL]
12. Disputes and governing law
These terms are governed by the laws of [STATE], without regard to conflict-of-law rules. [FOR COUNSEL: dispute resolution, arbitration and class-action waiver, if any, and venue.]
13. Changes
If we change these terms in a meaningful way, we’ll tell you in the app or by email before the change takes effect. Continuing to use Encore after that means you accept the new terms.
14. Contact
[COMPANY], [ADDRESS] · hello@encoredating.app
Community Guidelines
Encore works because everyone here has been through something. Act like it.
Be who your ID says you are
Current photos of you. No catfishing, no borrowed pictures, no pretending to be divorced if you aren’t at least separating.
Don’t interrogate
Nobody owes you their divorce story on day one. Ask with curiosity, and accept “not yet” gracefully.
Kids stay off the app
No photos of children, yours or anyone’s. Talk about your kids as much as you like; keep their names and schools private.
No money, no selling
Asking for money, gifts or investments, or promoting a business, gets you removed on the first report.
No hate, no threats
Harassment, slurs, threats, or sexual content no one asked for mean immediate removal.
Report, don’t retaliate
Use the report button. A person reviews every report.