Privacy Policy
The short version
- We collect what you put in your profile, what you do in the app, and an approximate location rounded to about five miles.
- Your ID and verification selfie go to Stripe, our verification provider. We receive only the result and your date of birth, never the images.
- Other members see your first name, age, city, photos, prompt, the facts you choose to share, and a rough distance. Never your email, exact location or last name.
- We don’t sell your data and we don’t show ads.
- You can delete your account in the app at any time.
Who we are
Encore is a dating app for divorced and divorcing adults aged 30 and over, operated by [COMPANY] (“Encore”, “we”, “us”), [ADDRESS]. Questions about this policy go to hello@encoredating.app.
What we collect
| Category | What it includes |
|---|---|
| Account | Your email address and password (stored only in scrambled, hashed form by our database provider). |
| Profile | First name, age, city, gender, who you’re looking for, divorce status, whether you have kids and their living arrangement, whether you’re open to a partner with kids, what you’re looking for, your weekend line, your prompt answer, and six photos. |
| Location | If you allow it, your device’s location rounded to about five miles, or a city you choose. We use it only to show nearby people and approximate distances. Your exact location is never stored. |
| Preferences | Your distance, age range and other Discover filters, and whether your profile is paused. |
| Activity | Likes and passes, bouquets, matches, messages, how far you’ve read in each conversation, and when you were last active. |
| Identity verification | The verification result, the date it happened, and your date of birth from your ID (used to confirm you are 30 or older and to set the age on your profile). See “Identity verification” below. |
| Photo checks | For each photo you add, whether it passed our automated check and why if it didn’t. |
| Safety | Blocks and reports you make or that are made about you, and any action we take. |
| Notifications | A push-notification token for your phone, if you allow notifications. |
| Purchases | Whether you have Encore Plus and your bouquet balance. Payments are handled by Apple or Google; we never see your card. |
| Waitlist | If you joined our waitlist: your email, city, gender, who you’re looking for, and which link brought you. |
| Support | Emails you send us. |
Identity verification
Every member verifies their identity with a photo of a government ID and a live selfie. This check is run by Stripe, Inc. (Stripe Identity). Stripe collects and processes the images and the information on your ID under Stripe’s privacy policy, and may use biometric technology to compare your selfie with your ID photo. Encore does not receive or store the images or any biometric data. We receive whether the check passed, the reason if it didn’t, and your date of birth.
Automated photo checks
To keep Encore safe, each photo you add is checked automatically before it appears on your profile, using an AI model provided by Anthropic, PBC (Claude). The check looks for a clearly visible face in your first photo and for content that breaks our rules, such as children, nudity, weapons or screenshots. Photos that fail are deleted. Anthropic processes the photos only to provide the check; under its commercial terms it does not train its models on them.
How we use your information
- To run Encore: show your profile to compatible members nearby, match you, deliver messages and notifications.
- To keep members safe: verify age and identity, screen photos, review reports, and remove people who break our rules.
- To send account emails, such as password resets, and, if you joined the waitlist, to tell you when Encore opens near you.
- To understand and improve the app, for example how many people use each feature.
- To meet legal obligations and enforce our Terms.
What other members see
Your first name, age, city, photos, prompt answer, the facts you shared (divorce status, kids, what you’re looking for, your weekend line), badges such as Founding member or Decree verified, an approximate distance, and whether you were active recently. If you match, they also see your messages. They never see your email, exact location, verification details or reports.
Who we share it with
We don’t sell your information or share it for advertising. We share it only with companies that help us run Encore, under contracts that limit their use of it:
| Provider | What they do |
|---|---|
| Supabase | Hosts our database, accounts and photos. |
| Stripe | Identity verification. |
| Anthropic | Automated photo checks. |
| Expo | Delivers push notifications and app updates. |
| Resend | Sends account emails. |
| Cloudflare | Hosts our website and forwards email to our support inbox. |
| Apple, Google and RevenueCat | Process in-app purchases, when available. |
| Mapbox or Open-Meteo | Turn the city name you type into a location (only the search text is sent). |
We may also share information if the law requires it, to protect someone’s safety, or as part of a sale or merger of our business (in which case this policy continues to apply).
How long we keep it
We keep your information while your account is open. When you delete your account, we delete your profile, photos, likes, matches, and messages you sent. We may keep records of reports and removals for up to [PERIOD] to keep removed people from coming back, and limited records where the law requires. If you joined the waitlist, email us to be removed from it.
Your choices and rights
- Edit your profile at any time in the app.
- Pause your profile to hide it from Discover.
- Location and notifications can be turned off in your phone’s settings.
- Delete your account in the app: You → Delete my account.
- Access or correct your information, or ask a question, by emailing hello@encoredating.app. Depending on where you live, you may have additional rights, and we will honor them.
Security
We use access controls so members can read only what they’re allowed to, encrypted connections, and providers with strong security practices. No system is perfect; if we ever learn of a breach affecting you, we will notify you as the law requires.
Age
Encore is only for adults 30 and over. We don’t knowingly collect information from anyone younger, and verification is designed to keep them out.
Changes
If we make a significant change, we’ll tell you in the app or by email before it takes effect.